What to Include in Your HR Audit: A Checklist for Care Providers
BB HR Solutions – Trusted HR Solutions for Healthcare Businesses in the UK
When it comes to running a successful care business, staying compliant with employment law and CQC standards isn't optional — it's essential. A thorough HR audit ensures that your systems, policies, and documentation are not only up to date but also aligned with the expectations of regulators, staff, and service users.
At BB HR Solutions, we specialise in delivering tailored HR solutions for healthcare businesses across the UK, helping care providers strengthen compliance, reduce risk, and manage their workforce more effectively.
In this blog, we outline exactly what to include in your HR audit, so your care organisation is inspection-ready and legally sound.
✅ Why HR Audits Are Essential for Care Providers
- Identify compliance gaps
- Improve documentation and record-keeping
- Reduce the risk of employment disputes
- Enhance staff performance and retention
- Prepare for CQC inspections with confidence
📝 HR Audit Checklist for Care Homes & Healthcare Services
1. Employee File Reviews
- Right to Work (RTW) documentation
- DBS checks and renewal tracking
- Signed employment contracts
- Completed application forms
- Emergency contact details
- Professional qualifications & certificates
➡️ Why it matters: Missing or incomplete documentation is a common reason for CQC non-compliance.
2. Policies & Procedures
- Up-to-date HR policy manual
- Disciplinary & grievance procedures
- Absence and holiday policy
- Safeguarding and whistleblowing protocols
- Equal opportunities policy
➡️ Why it matters: Policies must reflect current employment law and be accessible to all staff.
3. Mandatory Training & Certifications
- Training matrix for all employees
- Certificates for safeguarding, moving & handling, first aid, etc.
- Expiry dates and refresher tracking
➡️ Why it matters: Care staff must remain compliant with CQC-required training at all times.
4. Performance Management
- Supervision records
- Appraisal documentation
- Pre-probation and post-probation reviews
- Improvement plans where needed
➡️ Why it matters: A structured performance process supports development and protects your business from disputes.
5. Recruitment & Onboarding
- Job descriptions and role specifications
- Interview records and scoring
- Offer letters and induction checklists
- Starter documents and onboarding forms
➡️ Why it matters: Proper onboarding reduces turnover and boosts compliance from day one.
6. HR Technology Systems
- Is your HR system up to date and securely storing data?
- Are alerts in place for training, reviews, and expiring documents?
- Is GDPR compliance being maintained?
➡️ Why it matters: Digital systems help streamline admin and ensure no key tasks fall through the cracks.
💡 Partner With BB HR Solutions for Expert HR Audits
If you’re unsure where your current HR systems stand or need help building audit-ready processes from scratch, BB HR Solutions is here to help. We work exclusively with care sector providers across the UK, offering bespoke HR solutions for healthcare businesses that are practical, legally compliant, and aligned with CQC expectations.
🚀 Our HR Audit Services Include:
- Full documentation reviews
- Customised audit reports
- Policy and contract updates
- Training matrix setup
- Recommendations tailored to your service size and type
✅ Stay Ahead of Inspections and Employment Risk
As a care provider in the UK, staying compliant isn’t just about avoiding penalties — it’s about protecting the people in your care, supporting your staff, and running a business you can be proud of.
📞 Contact BB HR Solutions today to book your HR audit consultation.
📍 Based in Leicester – Serving care providers nationwide.
📧 Email: info@bbhrsolutions.co.uk
📞 Phone: +44 (0)7990 459 449
BB HR Solutions – Your Go-To Partner for HR Solutions for Healthcare Businesses in the UK